Current status of Buttons on WhatsApp
Complete and up-to-date information about buttons in messenger
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Complete and up-to-date information about buttons in messenger
Last updated
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WhatsApp allows you to send messages with buttons only when using the official Cloud API solution from Meta. However, Whapi.Cloud provider has the ability to duplicate the behavior of this solution even when using a regular number and allows you to send button messages to a private or group chat.
A detailed tutorial with sample code on how to send messages with buttons: Send message with Buttons
Button message functionality is provided on an 'as-is' basis due to its dependency on Meta's updates, which makes it inherently unstable. This section is regularly updated to reflect changes as WhatsApp's updates can affect button behavior independently of our control. Read more in the Button Terms of Use.
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The information is up to date as of Jan 20, 2025.
In recent days, messages containing action buttons (call / link / otp) have become unstable. It is important to remember that this is not a problem of Whapi.Cloud only.
For the operation of buttons on WhatsApp, there are three decisive factors:
Whether the WhatsApp sending the message is business or regular.
Whether the message is being sent to an individual chat or a group.
There is a dependency on the recipient's means of viewing the button message: phone or web version.
In groups, button messages are only displayed in the web version.
Your outgoing message will not be visible on your phone. This does not affect the recipient of the messages.
The app - works correctly Web version - works correctly How to use the endpoint:
It's important to remember that this is not an issue exclusive to Whapi.Cloud, and we are taking every measure to find a way to provide this functionality to you.
Keep an eye on our updates!
The app - works correctly Web version - works correctly How to use the endpoint:
The app - Instability. May not appear to recipients on their phone Web version - works correctly How to use the endpoint:
The app - Instability. May not appear to recipients on their phone Web version - works correctly How to use the endpoint:
The app - Instability. May not appear to recipients on their phone Web version - works correctly How to use the endpoint: