WhatsApp Activity Safety Meter

This indicator allows you to calculate the risk level for activity on your number

The metric is located on the channel page in your dashboard.

If your number doesn't show significant activity, it's worth introducing this activity gradually. To warm up the number, we recommend paying attention to these important metrics (Instructions for launching: Automatic warm-up module)

You can only update your scores once a day!

Metrics

• Lifetime of phone number: Older numbers have the opportunity to be more active with less risk. Recently registered numbers are more closely monitored by WhatsApp. If you are planning mass activity, you should first take care of warming up the number;

• Coverage of the address book: WhatsApp flags activity by interacting with unfamiliar contacts. Engage with your target audience and encourage your clients to add you to their contacts;

• Response rate: A higher response rate indicates a healthy engagement with your audience. A low response rate may signal to WhatsApp that your activity looks like spam;

The metric is located on the channel page in your dashboard

Get data via API

Calculate metric

POST https://tools.whapi.cloud/services/riskOfBlocking

The request will require specifying a Header with the name Authorization and the value "Bearer {channel_token}"

Calculates all metrics connected to the channel number.

You can recalculate and get new metrics data only once a day. If you have already received data today, the endpoint will not recalculate the data, but will return the saved data.

{
    "channel": "{channel_token}",
    "lastUpdateDate": "5/20/2024",
    "lifeTime": 1, // Lifetime of phone number
    "riskFactor": 2, // Overall rating
    "riskFactorChats": 3, // Response rate 
    "riskFactorContacts": 2 // Coverage of the address book 
}

What the values mean

• 3: "Good Indicator",

• 2: "Needs Attention",

• 1: "Use Caution"

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Get the value

GET https://tools.whapi.cloud/services/riskOfBlocking

The request will require specifying a Header with the name Authorization and the value "Bearer {channel_token}"

Returns the metric's performance if it was previously calculated