Chats

Webhooks that Whapi.Cloud will generate regarding your chats.

You can find more details about all parameters and their types in the WebHook documentation.

The chats array contains all chats that were sent to the webhook URL. We mentioned more about the events here: Mode setting

Created a new chat with an incoming message

Use the chats.post setting to get this webhook.

{
  "chats": [
    {
      "id": "[e-mail]",
      "type": "contact",
      "timestamp": 1747660332,
      "unread": 1,
      "not_spam": true
    }
  ],
  "event": {
    "type": "chats",
    "event": "post"
  },
  "channel_id": "MANTIS-M72HC"
}

---

Created a new chat with an outgoing message

Use the chats.post setting to get this webhook.

{
  "chats": [
    {
      "id": "[e-mail]",
      "type": "contact",
      "timestamp": 1712995377,
      "not_spam": true
    }
  ],
  "event": {
    "type": "chats",
    "event": "post"
  },
  "channel_id": "MANTIS-M72HC"
}

---

The chat has been deleted

Use the chats.delete setting to get this webhook.

{
  "chats_removed": [
    "[e-mail]"
  ],
  "event": {
    "type": "chats",
    "event": "delete"
  },
  "channel_id": "MANTIS-M72HC"
}

---

Chat changes: label installed/removed, chat set to mute/unmute

Use the chats.patch setting to get this webhook. Note that chats.patch sends notifications putting in the callback information that was there before the entity was updated and after the entity was updated, showing the difference and what has changed. We have described this in more detail here: Webhook Events and Update Types (POST / PUT / PATCH / DELETE)

Pay attention to the information that has been updated in the changes array.

{
  "chats_updates": [
    {
      "before_update": {
        "id": "[e-mail]",
        "type": "contact",
        "timestamp": 1747059575,
        "name": "Jonathan",
        "mute_until": 18446744073709552000,
        "not_spam": true,
        "last_message": {
          "id": "yqJjeEsm3q7aMd8-gIcNRJKDPQ",
          ............................
          "from_name": "Whapi"
        }
      },
      "after_update": {
        "id": "[e-mail]",
        "type": "contact",
        "timestamp": 1747059575,
        "name": "Jonathan",
        "mute": true,
        "mute_until": 18446744073709552000,
        "not_spam": true,
        "last_message": {
          "id": "yqJjeEsm3q7aMd8-gIcNRJKDPQ",
          ............................
          "from_name": "Whapi"
         }
      },
        "labels": [
          {
            "id": "3",
            "name": "Pending payment",
            "color": "salmon"
          }
        ]
      },
      "changes": [
        "last_message",
        "labels",
        "mute",
        "mute_until"
      ]
    }
  ],
  "event": {
    "type": "chats",
    "event": "patch"
  },
  "channel_id": "MANTIS-M72HC"
}

Some nuances and peculiarities

To track which label is set on a chat, simply enable the chats.patch webhook. It includes the current label in the payload whenever the chat is updated. This is the easiest way to get label info without making an HTTP API request.

To track group name or icon changes, enable the groups.patch webhook.

The disappearing message settings in chat have been changed

Use the messages.post setting to get this webhook.

{
  "messages": [
    {
      "id": "PrBhEFkXhz2gFVU-gNASij1GoQ",
      "from_me": false,
      "type": "action",
      "chat_id": "[e-mail]",
      "timestamp": 1747661045,
      "source": "system",
      "device_id": 20,
      "chat_name": "Jonathan",
      "action": {
        "type": "ephemeral",
        "
      },
      "from": "919984351847",
      "from_name": "Jonathan"
    }
  ],
  "event": {
    "type": "messages",
    "event": "post"
  },
  "channel_id": "MANTIS-M72HC"
}

---

Format

id*	ChatID string pattern: ^[\d-]{10,31}@[\w\.]{1,}$ Chat ID
name	string example: Chat name Chat name
type*	string example: group Chat type Enum: [ group, contact, broadcast, newsletter ]
timestamp	integer example: 1675964377 Chat timestamp
chat_pic	string example: https://example.com/photo.jpg Chat picture URL
chat_pic_full	string example: https://example.com/photo.jpg Chat full picture URL
pin	boolean example: true Is chat pinned
mute	boolean example: true Is chat muted
mute_until	integer example: 0 Chat mute until
archive	boolean example: true Is chat archived
unread	integer example: 0 Unread messages count
unread_mention	boolean example: false Is chat unread mention
read_only	boolean example: false Is chat read only
not_spam	boolean example: true Is chat not spam
last_message	Message{...}
labels