# Get order items

**Endpoint**: `GET https://gate.whapi.cloud/business/orders/{OrderID}`

{% embed url="<https://whapi.readme.io/reference/getorderitems>" %}
This endpoint in the Developer's Hub
{% endembed %}

This API endpoint is designed to retrieve detailed information about the items in a shopping cart that have been sent to your channel in messages. It's a valuable tool for managing customer orders directly through WhatsApp.

**Making a Request**

To use this endpoint, append the order ID to the endpoint URL, and include the necessary tokens as query parameters.&#x20;

{% hint style="warning" %}
It's important to note that the token should be used as a **query parameter**, not in the request header.
{% endhint %}

Here’s an example request using cURL:

```url
curl --request GET \
     --url 'https://gate.whapi.cloud/business/orders/your-order-id?order_token=order-token&token=your-channel-token' \
     --header 'accept: application/json'
```

**Key Details**

* **Order ID**: This is the unique identifier for the order whose items you want to retrieve. You can get it in the order list, in the message list (special message type - order), as well as on [a webhook about an incoming order](https://support.whapi.cloud/help-desk/webhooks/incoming-webhooks-format/incoming-message#incoming-message-with-order).
* **Order Token**: A specific token related to the order, ensuring secure access to order details. Comes with the order details.
* **Channel Token**: Your channel's authentication token, used to validate access rights to the API.

### Incoming message with order

<pre><code>{
  "messages": [
    {
      "id": "7GZVXunkHjZaIOgEgWPPrw-gDMTwl0rVw",
      "from_me": false,
      "type": "order",
      "chat_id": "919984351847@s.whatsapp.net",
      "timestamp": 1713264543,
      "source": "mobile",
      "order": {
        <a data-footnote-ref href="#user-content-fn-1">"order_id": "964278151888836"</a>,
        "seller": "61371989950",
        "title": "Jonathan",
        <a data-footnote-ref href="#user-content-fn-2">"token": "AR4ToE6jF7HwiKY8cUChFb+h6Blgb0sbRMOY3vwRHhsaeg==",</a> 
        "item_count": 3,
        "currency": "AUD",
        "total_price": 359,
        "status": "new",
        "preview": "data:image/jpeg;base64,/9j/4AAQSkZJRgABAQAAAQAB......"
      },
      "from": "919984351847",
      "from_name": "Gerald"
    }
  ],
  "event": {
    "type": "messages",
    "event": "post"
  },
  "channel_id": "MANTIS-M72HC"
}
</code></pre>

Use this endpoint to streamline your order management process, ensuring that you have instant access to all necessary order details, helping you provide efficient customer service.

[^1]: **Order ID**

[^2]: **Order Token**


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://support.whapi.cloud/help-desk/receiving/http-api/get-order-items.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.