> For the complete documentation index, see [llms.txt](https://support.whapi.cloud/help-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.whapi.cloud/help-desk/blocking/connecting-a-new-whatsapp-number-after-a-ban-steps-and-recommendations.md).

# Connecting a New WhatsApp Number After a Ban: Steps and Recommendations

Procedure and Advice for Connecting a New WhatsApp Number After Ban

If your number was blocked a second time, or if WhatsApp's support service considers the violation of WhatsApp usage beyond amnesty, you have no choice but to purchase a new number and reconnect to our API with a new number. If this is the first time your number has been blocked, it can be unblocked.

Unfortunately, simply changing the SIM card is not enough to secure your number, this is due to the fact that when blocked, WhatsApp adds the subscriber's IP address to a "blacklist", and it will be more sensitive to minor violations if you do not take the following steps:

1 - Write to our support your channel ID so that we can change server and Proxy for your channel;

2 - Remove the WhatsApp application from your device;

3 - Change the IP address on the device (you can connect to another Wi-Fi or another mobile network);

4 - Install the WhatsApp application;

5 - Register on WhatsApp with a new number that has not been previously banned. Send a few messages so that incoming and outgoing messages appear. It will be better if this period of "quiet" communication lasts from a few days to a week;

{% hint style="info" %}
If you have been blocked, your **IMEI** (Unique Mobile Extension Number) has most likely been added to the list of numbers with suspicious activity. Even using a warm new number, there is a possibility that you may be blocked again. Therefore, we advise you to use a new phone to reconnect.
{% endhint %}

6 - Auth to your channel with a new number.\
\
7 - After being blocked, do not set up a new number exactly like the old one — using the same photo, name, description, or message template increases the risk of being blocked again. Update your profile information and slightly alter your communication style so that WhatsApp cannot associate it with the blocked number.

In further work, be sure to follow our recommendations for working with the service:

[How to not get Banned?](/help-desk/blocking/how-to-not-get-banned.md)

{% hint style="warning" %}
For more details on how to enhance your WhatsApp security and reduce the risk of being blocked, check out our comprehensive guide on using residential proxies [here](/help-desk/blocking/using-residential-proxies-with-whapi.cloud.md).
{% endhint %}


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://support.whapi.cloud/help-desk/blocking/connecting-a-new-whatsapp-number-after-a-ban-steps-and-recommendations.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.