> For the complete documentation index, see [llms.txt](https://support.whapi.cloud/help-desk/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.whapi.cloud/help-desk/receiving/webhooks/incoming-webhooks-format/contacts.md).

# Contacts

To receive a webhook when a new contact is created in WhatsApp, enable the **`contacts.post`** event in your webhook settings.

This event is triggered when a new contact appears in your WhatsApp account — for example, when you add someone to your address book or create a new contact directly in the app.

### A new contact has been created

Below is an example of the webhook payload for `contacts.post`:

```
{
  "contacts": [
    {
      "id": "60123673737",
      "name": "Customer 458"
    }
  ],
  "event": {
    "type": "contacts",
    "event": "post"
  },
  "channel_id": "MANTIS-PF213"
}
```

This allows you to automatically capture and store new contact information as soon as it's available.

### Changed contact name

{% hint style="warning" %}
**Technical note:**\
At the moment, if you change the name of an existing contact, the system will trigger the same event as if it were a new contact. Please keep this in mind.\
We’ll update this page if we’re able to distinguish between new contacts and updates to existing ones in the future.
{% endhint %}

### Changed contact's profile picture

Use the `contacts.patch` setting to get this webhook.

```
{
  "contacts_updates": [
    {
      "before_update": {
        "id": "60123673737"
      },
      "after_update": {
        "id": "60123673737",
        "profile_pic": "https://pps.whatsapp.net/v/t62.24694-24/491874028_701402635774024_1386890881408043_n.jpg?stp=dst-jpg_s96x96_tt6&ccb=11-4&oh=01_Q5Aa1gHHm2qcN7lQuAWH0IyRnLnjLHz0c3q7-llDBb_ORjfFFQ&oe=68384A17&_nc_sid=5e03e0&_nc_cat=102",
        "profile_pic_full": "https://pps.whatsapp.net/v/t62.24694-24/491874028_701402635774024_1386890881408043_n.jpg?ccb=11-4&oh=01_Q5Aa1gFUVTN6BytTcJIQWY3ayR_ZfAOdK567ZSFtYcIXwqCv-g&oe=68384A17&_nc_sid=5e03e0&_nc_cat=102"
      },
      "changes": [
        "profile_pic",
        "profile_pic_full"
      ]
    }
  ],
  "event": {
    "type": "contacts",
    "event": "patch"
  },
  "channel_id": "MANTIS-PF213"
}
```


---

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