Help Desk
  • Getting Started
    • ๐Ÿ™ŒWelcome to Whapi.Cloud
    • ๐Ÿ’ฐPricing
    • โ˜•Partners
    • ๐Ÿš€Getting started
    • ๐Ÿ‘จโ€๐Ÿ’ปAPI Docs
      • Developer hubs
      • Swagger environment
      • Postman collection
  • Sending
    • Introduction
    • Send text message
      • Whatsapp API send message PHP
      • Whatsapp API send message Python
      • Whatsapp API send message Node JS
      • Whatsapp API send message ะก#
      • Whatsapp API send message Java
      • API integration with VB6
      • Whatsapp API send message GO (Golang)
    • Send video, audio, image, document
    • Send Group message
    • Send post to WhatsApp Channel
    • Send message with Buttons
    • Send Emoji
    • Overview of other methods for sending
      • Send Voice message
      • Send contact (vCard)
      • Send message reactions
  • Receiving
    • Introduction
    • Webhooks
      • Our webhooks (Tracked events)
      • Where to Find the Webhook URL?
      • Set the webhook link to the channel
      • Detailed webhook settings
      • How to check the webhook?
      • Incoming webhooks format
        • Incoming message
        • Sent message
        • Chats
        • Groups
        • Account and device status
        • Other
          • Presences
          • Views of stories (statuses)
          • Story (status) from your contacts
          • Calls
      • Receive messages
        • Receive WhatsApp messages using PHP
        • Receive WhatsApp messages using Node js
        • Receive WhatsApp messages using Python
    • HTTP API
      • Retrieve a Specific User's Chat History
      • Get a full-size picture in the response
      • Get order items
      • Get a profile picture of a chat or user
    • File expiration period
  • Groups
    • Send Group message
      • Mentioning all participants in a WhatsApp group
    • Get list of group members
    • Add new member to Group
  • Channels
    • Send post to WhatsApp Channel
    • Get messages from Channels
    • Get votes from polls in the Channel
  • Communities
    • Introduction
    • Create a community
    • Add a member to a community
    • Send announcement
    • Get info on community participants
    • Add a group / Exclude a group from the community
  • Account
    • Setting "Auto Download"
    • Customizable Webhook Headers
    • How to find out the IP channel
    • How to Delete a Channel
    • Add Business Info to Invoice
  • Source code
    • WhatsApp ChatBot
      • WhatsApp Python Bot
      • WhatsApp PHP Bot
      • WhatsApp Node JS Bot
      • WhatsApp Java Bot
    • WhatsApp API Google Sheets
    • WhatsApp Phone Number Checker
    • Request Distributor (Balancer)
  • FAQ
    • Chat ID. What is it and how to get it?
    • Current status of Buttons on WhatsApp
    • How to send a paragraph (line break)
    • Inactive Links in WhatsApp Messages
    • WhatsApp Text Formatting
    • Checking if the number has Whatsapp
    • Specifics of sending messages to numbers of different countries
    • Why aren't participants being added to the group?
  • Does WhatsApp API Work with the Phone Turned Off?
  • Hints
    • Android Emulators
    • Virtual Numbers for WhatsApp
    • How to use polls as buttons?
    • How to check who blocked you in Whatsapp?
    • Setting up a WhatsApp proxy
  • Integrations
    • Make.com
      • Ready-Made Scenarios
        • WhatsApp & Whisper API: Voice-to-Text Integration
        • Automated WhatsApp Group Message Forwarding in Make.com
      • Request Scenario Setup
    • Pabbly Connect
    • Google Contacts
    • DialogFlow
    • n8n
  • Tools
    • WhatsApp Number Checker
    • Automatic warm-up module
    • WhatsApp Activity Safety Meter
    • Residential Proxies from Whapi.Cloud
  • Troubleshooting
    • Couldn't Link Device โ€“ WhatsApp QR Code or Pairing Code Fails
    • Channel status โ€œSYNC_ERRORโ€
    • Not getting a READ status on webhook
    • 429 (Too Many Requests) - Soft Ban
    • โ€œWaiting for this message. This may take a whileโ€ โ€“ WhatsApp Message Error
    • Missing push notifications after connecting to API
  • Blocking
    • How to not get Banned?
    • How to do mailings without the risk of being blocked?
    • If My Number Is Banned, Can It Be Restored?
    • Unlocking Your WhatsApp Number
    • Connecting a New WhatsApp Number After a Ban: Steps and Recommendations
    • Warming Up New Phone Numbers for WhatsApp API
  • Partner Documentation
    • Introduction
    • Partner Dashboard Overview
    • Partner Program Guidelines
      • Workflow: Step-by-Step
      • Billing for Partners
      • Allocating Days to Customer Channels: Best Practices & Guide
      • Interface for channel management
    • Partner Documentation
      • Channel creation
      • Changing channel mode
      • Channel extension
      • Channel deletion
      • Getting the list of channels
      • Notices of end of days on balance
Powered by GitBook
On this page
  • Instructions on what to do if your number is blocked on WhatsApp
  • Request via mobile app
  • Request via the form on the website
  • Example of a message

Was this helpful?

  1. Blocking

Unlocking Your WhatsApp Number

How to Unblock Your Number in WhatsApp

PreviousIf My Number Is Banned, Can It Be Restored?NextConnecting a New WhatsApp Number After a Ban: Steps and Recommendations

Last updated 6 months ago

Was this helpful?

Having your number blocked is always an unpleasant situation, especially if the number was associated with business processes. If this is the first time your number has been blocked, it can be unblocked.

What to Do in Case of a Ban?

If we're talking about a soft ban, the easiest thing is to wait for WhatsApp to remove the restrictions.

In the case of a permanent ban, there are not many options. You will need to write to WhatsApp's support service and appeal the block. Indicate that you did not violate WhatsApp's policy and that this is some mistake. As a rule, the first time WhatsApp accommodates and removes the block, but it does not give a second chance, so familiarize yourself with our recommendations for working with the service.

How to not get Banned?

Instructions on what to do if your number is blocked on WhatsApp

Request via mobile app

You can regain access to your account through the mobile app. To do this, you will need to:

  1. Open the app on your phone using a locked account, and tap the lock review request button

  2. Form the message according to our example by filling in your details and click Send.

  3. Wait for a reply from WhatsApp. It usually takes 24 hours for a review.

Request via the form on the website

  1. Go to

  2. Enter your phone number, select country code from the drop-down list.

  3. Fill in the email field.

  4. Choose to use "WhatsApp for computers".

  5. Compose the header of the letter as follows: "Please unblock the number 14046512598".

  6. Form the message according to our example by filling in your details and click Send.

  7. Wait for a reply from WhatsApp.

Example of a message

Hello. My number %14045624896% has been blocked. I don't understand what this is related to. I use this number in my company to communicate with customers. Please unblock the number. Thank you!

https://www.whatsapp.com/contact/?subject=messenger