Billing for Partners
How the payment for using the WhatsApp API for partners is handled
We offer two primary billing methods tailored to suit your operational scale and client management style:
1. Individual Channel Payments via Stripe (limited recommendation)
Available for partners with fewer customers or extended billing cycles (6+ months). Allows separate payment management for each channel directly via Stripe. Individual pricing per channel is set in your dashboard, where you can manage subscriptions independently. Annual subscriptions receive additional discounts.
Use this method only if automated balance top-ups are not suitable for you.
2. Account Balance Replenishment
Our core billing method simplifies large transactions. You fund your account balance (money is converted to days) and then allocate these days to your customers' channels.
We bill you monthly or upon request, based on the number of channels you manage. You can also top up your balance directly via the Partner Dashboard.
This billing method is particularly effective for partners managing a large number of customers or those who have fully integrated our API into their systems.

How the Process Works:
Request the top-up amount directly in your dashboard.
Pay through the integrated payment system.
Funds are credited instantly to your account balance.
Allocate days from your balance to the channels as needed. We've written out an article on how to do this and the best tips and practices here: Allocating Days to Customer Channels: Best Practices & Guide

You can delete channels and return unused days to your balance for future use.
If you still have questions, just contact us, we'll help you out! Write to [email protected] or to the web chat on any page of our website and dashboard.
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