Help Desk
  • Getting Started
    • ๐Ÿ™ŒWelcome to Whapi.Cloud
    • ๐Ÿ’ฐPricing
    • โ˜•Partners
    • ๐Ÿš€Getting started
    • ๐Ÿ‘จโ€๐Ÿ’ปAPI Docs
      • Developer hubs
      • Swagger environment
      • Postman collection
  • Sending
    • Introduction
    • Send text message
      • Whatsapp API send message PHP
      • Whatsapp API send message Python
      • Whatsapp API send message Node JS
      • Whatsapp API send message ะก#
      • Whatsapp API send message Java
      • API integration with VB6
      • Whatsapp API send message GO (Golang)
    • Send video, audio, image, document
    • Send Group message
    • Send post to WhatsApp Channel
    • Send message with Buttons
    • Send Emoji
    • Overview of other methods for sending
      • Send Voice message
      • Send contact (vCard)
      • Send message reactions
  • Receiving
    • Introduction
    • Webhooks
      • Our webhooks (Tracked events)
      • Where to Find the Webhook URL?
      • Set the webhook link to the channel
      • Detailed webhook settings
      • How to check the webhook?
      • Incoming webhooks format
        • Incoming message
        • Sent message
        • Chats
        • Groups
        • Account and device status
        • Other
          • Presences
          • Views of stories (statuses)
          • Story (status) from your contacts
          • Calls
      • Receive messages
        • Receive WhatsApp messages using PHP
        • Receive WhatsApp messages using Node js
        • Receive WhatsApp messages using Python
    • HTTP API
      • Retrieve a Specific User's Chat History
      • Get a full-size picture in the response
      • Get order items
      • Get a profile picture of a chat or user
    • File expiration period
  • Groups
    • Send Group message
      • Mentioning all participants in a WhatsApp group
    • Get list of group members
    • Add new member to Group
  • Channels
    • Send post to WhatsApp Channel
    • Get messages from Channels
    • Get votes from polls in the Channel
  • Communities
    • Introduction
    • Create a community
    • Add a member to a community
    • Send announcement
    • Get info on community participants
    • Add a group / Exclude a group from the community
  • Account
    • Setting "Auto Download"
    • Customizable Webhook Headers
    • How to find out the IP channel
    • How to Delete a Channel
    • Add Business Info to Invoice
  • Source code
    • WhatsApp ChatBot
      • WhatsApp Python Bot
      • WhatsApp PHP Bot
      • WhatsApp Node JS Bot
      • WhatsApp Java Bot
    • WhatsApp API Google Sheets
    • WhatsApp Phone Number Checker
    • Request Distributor (Balancer)
  • FAQ
    • Chat ID. What is it and how to get it?
    • Current status of Buttons on WhatsApp
    • How to send a paragraph (line break)
    • Inactive Links in WhatsApp Messages
    • WhatsApp Text Formatting
    • Checking if the number has Whatsapp
    • Specifics of sending messages to numbers of different countries
    • Why aren't participants being added to the group?
  • Does WhatsApp API Work with the Phone Turned Off?
  • Hints
    • Android Emulators
    • Virtual Numbers for WhatsApp
    • How to use polls as buttons?
    • How to check who blocked you in Whatsapp?
    • Setting up a WhatsApp proxy
  • Integrations
    • Make.com
      • Ready-Made Scenarios
        • WhatsApp & Whisper API: Voice-to-Text Integration
        • Automated WhatsApp Group Message Forwarding in Make.com
      • Request Scenario Setup
    • Pabbly Connect
    • Google Contacts
    • DialogFlow
    • n8n
  • Tools
    • WhatsApp Number Checker
    • Automatic warm-up module
    • WhatsApp Activity Safety Meter
    • Residential Proxies from Whapi.Cloud
  • Troubleshooting
    • Couldn't Link Device โ€“ WhatsApp QR Code or Pairing Code Fails
    • Channel status โ€œSYNC_ERRORโ€
    • Not getting a READ status on webhook
    • 429 (Too Many Requests) - Soft Ban
    • โ€œWaiting for this message. This may take a whileโ€ โ€“ WhatsApp Message Error
    • Missing push notifications after connecting to API
  • Blocking
    • How to not get Banned?
    • How to do mailings without the risk of being blocked?
    • If My Number Is Banned, Can It Be Restored?
    • Unlocking Your WhatsApp Number
    • Connecting a New WhatsApp Number After a Ban: Steps and Recommendations
    • Warming Up New Phone Numbers for WhatsApp API
  • Partner Documentation
    • Introduction
    • Partner Dashboard Overview
    • Partner Program Guidelines
      • Workflow: Step-by-Step
      • Billing for Partners
      • Allocating Days to Customer Channels: Best Practices & Guide
      • Interface for channel management
    • Partner Documentation
      • Channel creation
      • Changing channel mode
      • Channel extension
      • Channel deletion
      • Getting the list of channels
      • Notices of end of days on balance
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  • 1. Individual Channel Payments via Stripe (limited recommendation)
  • 2. Account Balance Replenishment

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  1. Partner Documentation
  2. Partner Program Guidelines

Billing for Partners

How the payment for using the WhatsApp API for partners is handled

PreviousWorkflow: Step-by-StepNextAllocating Days to Customer Channels: Best Practices & Guide

Last updated 1 month ago

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We offer two primary billing methods tailored to suit your operational scale and client management style:

1. Individual Channel Payments via Stripe (limited recommendation)

Available for partners with fewer customers or extended billing cycles (6+ months). Allows separate payment management for each channel directly via Stripe. Individual pricing per channel is set in your dashboard, where you can manage subscriptions independently. Annual subscriptions receive additional discounts.

Use this method only if automated balance top-ups are not suitable for you.

2. Account Balance Replenishment

Our core billing method simplifies large transactions. You fund your account balance (money is converted to days) and then allocate these days to your customers' channels.

We bill you monthly or upon request, based on the number of channels you manage. You can also top up your balance directly via the Partner Dashboard.

For example, if you have 75 customers, we bill for 75 channels at an agreed-upon price, crediting your account with 75 ร— 30 = 2250 days. Why 30 days? That's the equivalent of one month of channel operation.

This billing method is particularly effective for partners managing a large number of customers or those who have fully integrated our API into their systems.

For mutual convenience, we bill exactly by the number of channels requested, not by days. However, you can always request additional days not tied to active channels.

How the Process Works:

  1. Request the top-up amount directly in your dashboard.

  2. Pay through the integrated payment system.

  3. Funds are credited instantly to your account balance.

  4. Allocate days from your balance to the channels as needed. We've written out an article on how to do this and the best tips and practices here: Allocating Days to Customer Channels: Best Practices & Guide

Read more: Channel extension and Allocating Days to Customer Channels: Best Practices & Guide

You can delete channels and return unused days to your balance for future use.

If you still have questions, just contact us, we'll help you out! Write to or to the web chat on any page of our website and dashboard.

care@whapi.cloud
The balance of days left on the account balance is always visible on the dashboard.
Balance top-up interface on the Partner Dashboard: Select the desired number of days, view the total amount due, and complete the payment instantly. Funds are credited to your balance automatically upon successful payment.