# Billing for Partners \ We offer two primary billing methods tailored to suit your operational scale and client management style: ## **1. Individual Channel Payments via Stripe** (limited recommendation) The usual payment methods at continue to work. You can keep using them if that's more convenient. Available for partners with fewer customers or extended billing cycles (6+ months). Allows separate payment management for each channel directly via Stripe. Individual pricing per channel is set in your dashboard, where you can manage subscriptions independently. Annual subscriptions receive additional discounts. Use this method only if automated balance top-ups are not suitable for you. ## **2. Account Balance Replenishment** Our core billing method simplifies large transactions. You fund your account balance (**money is converted to days**) and then allocate these days to your customers' channels. We bill you monthly or upon request, based on the number of channels you manage. You can also top up your balance directly via the [Partner Dashboard](https://panel.whapi.cloud/partner-section). {% hint style="info" %} **For example**, if you have 75 customers, we bill for 75 channels at an agreed-upon price, crediting your account with **75 × 30 = 2250 days**.\ **Why 30 days?** That's the equivalent of one month of channel operation. {% endhint %} This billing method is particularly effective for partners managing a large number of customers or those who have fully integrated our API into their systems.

The balance of days left on the account balance is always visible on the dashboard.

{% hint style="info" %} For mutual convenience, we bill exactly by the number of channels requested, not by days. However, you can always request additional days not tied to active channels. {% endhint %} #### How the Process Works: 1. Request the top-up amount directly in [your dashboard](https://panel.whapi.cloud/partner-section). 2. Pay through the integrated payment system. 3. Funds are credited instantly to your account balance. 4. Allocate days from your balance to the channels as needed. We've written out an article on how to do this and the best tips and practices here: [Allocating Days to Customer Channels: Best Practices & Guide](/help-desk/partner-documentation/partner-program-guidelines/allocating-days-to-customer-channels-best-practices-and-guide.md)

Balance top-up interface on the Partner Dashboard: Select the desired number of days, view the total amount due, and complete the payment instantly. Funds are credited to your balance automatically upon successful payment.

#### Auto-Renewal for Partner Balance You can enable automatic balance top-up on a recurring schedule directly from the Partner Dashboard. **How to set up:** * Go to [**Partner Dashboard**](https://panel.whapi.cloud/partner-section) → **Top Up Balance**: * Set the number of days (30–9000, in multiples of 30) * Check **"Enable Auto-Renewal: Refill this balance automatically every 30 days"** * Click **"Enable Auto-Renewal"** and complete the payment Once enabled, your balance will be topped up automatically every 30 days with the selected amount until you cancel. **To disable:** go to your Partner Dashboard and turn off Auto-Renewal in the balance settings. {% hint style="success" %} Read more: [Channel extension](/help-desk/partner-documentation/partner-documentation/channel-extension.md) and [Allocating Days to Customer Channels: Best Practices & Guide](/help-desk/partner-documentation/partner-program-guidelines/allocating-days-to-customer-channels-best-practices-and-guide.md) {% endhint %} You can delete channels and return unused days to your balance for future use. If you still have questions, just contact us, we'll help you out! Write to [care@whapi.cloud](mailto:undefined) or to the web chat on any page of our website and dashboard. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://support.whapi.cloud/help-desk/partner-documentation/partner-program-guidelines/billing-for-partners.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.