Help Desk
  • Getting Started
    • ๐Ÿ™ŒWelcome to Whapi.Cloud
    • ๐Ÿ’ฐPricing
    • โ˜•Partners
    • ๐Ÿš€Getting started
    • ๐Ÿ‘จโ€๐Ÿ’ปAPI Docs
      • Developer hubs
      • Swagger environment
      • Postman collection
  • Sending
    • Introduction
    • Send text message
      • Whatsapp API send message PHP
      • Whatsapp API send message Python
      • Whatsapp API send message Node JS
      • Whatsapp API send message ะก#
      • Whatsapp API send message Java
      • API integration with VB6
      • Whatsapp API send message GO (Golang)
    • Send video, audio, image, document
      • How to send file from your local computer using the API
    • Send Group message
    • Send post to WhatsApp Channel
    • Send message with Buttons
    • Send Emoji
    • Overview of other methods for sending
      • Send Voice message
      • How to generate a waveform for a voice message
      • Send contact (vCard)
      • Send message reactions
  • Receiving
    • Introduction
    • Webhooks
      • Our webhooks (Tracked events)
      • Where to Find the Webhook URL?
      • Set the webhook link to the channel
      • Detailed webhook settings
      • How to check the webhook?
      • Incoming webhooks format
        • Incoming message
        • Sent message
        • Chats
          • How to Track Chat Labels via Webhook
        • Groups
        • Communities
        • Contacts
        • Account and device status
        • Other
          • Calls
          • Presences
          • Labels
          • Views of stories (statuses)
          • Story (status) from your contacts
      • Receive messages
        • Receive WhatsApp messages using PHP
        • Receive WhatsApp messages using Node js
        • Receive WhatsApp messages using Python
    • HTTP API
      • How to retrieve files
      • Retrieve a Specific User's Chat History
      • Get a full-size picture in the response
      • Get order items
      • Get a profile picture of a chat or user
    • File expiration period
  • Groups
    • Send Group message
      • Mentioning all participants in a WhatsApp group
    • Get list of group members
    • Add new member to Group
  • What Is lid in WhatsApp Groups?
  • Channels
    • Send post to WhatsApp Channel
    • Get messages from Channels
    • Get votes from polls in the Channel
  • Communities
    • Introduction
    • Create a community
    • Add a member to a community
    • Send announcement
    • Get info on community participants
    • Add a group / Exclude a group from the community
  • Account
    • Setting "Auto Download"
    • Customizable Webhook Headers
    • How to find out the IP channel
    • How to Delete a Channel
    • Add Business Info to Invoice
  • Source code
    • WhatsApp ChatBot
      • WhatsApp Python Bot
      • WhatsApp PHP Bot
      • WhatsApp Node JS Bot
      • WhatsApp Java Bot
    • WhatsApp API Google Sheets
    • WhatsApp Phone Number Checker
    • Request Distributor (Balancer)
  • FAQ
    • Does WhatsApp API work with the phone turned off?
    • Chat ID. What is it and how to get it?
    • Why do I see status "pending" after sending message?
    • How to send a paragraph (line break)
    • Inactive Links in WhatsApp Messages
    • WhatsApp Text Formatting
    • Checking if the number has Whatsapp
    • Specifics of sending messages to numbers of different countries
    • Current status of Buttons on WhatsApp
    • Why aren't participants being added to the group?
  • Hints
    • Android Emulators
    • Virtual Numbers for WhatsApp
    • How to use polls as buttons?
    • How to check who blocked you in Whatsapp?
    • Setting up a WhatsApp proxy
  • Integrations
    • Make.com
      • Ready-Made Scenarios
        • WhatsApp & Whisper API: Voice-to-Text Integration
        • Automated WhatsApp Group Message Forwarding in Make.com
      • Request Scenario Setup
    • Pabbly Connect
    • Google Contacts
    • DialogFlow
    • n8n
  • Tools
    • WhatsApp Number Checker
    • Automatic warm-up module
    • WhatsApp Activity Safety Meter
    • Residential Proxies from Whapi.Cloud
  • Troubleshooting
    • Couldn't Link Device โ€“ WhatsApp QR Code or Pairing Code Fails
    • Channel status โ€œSYNC_ERRORโ€
    • Not getting a READ status on webhook
    • 429 (Too Many Requests) - Soft Ban
    • โ€œWaiting for this message. This may take a whileโ€ โ€“ WhatsApp Message Error
    • Missing push notifications after connecting to API
  • Blocking
    • How to not get Banned?
    • How to do mailings without the risk of being blocked?
    • If My Number Is Banned, Can It Be Restored?
    • Unlocking Your WhatsApp Number
    • Connecting a New WhatsApp Number After a Ban: Steps and Recommendations
    • Warming Up New Phone Numbers for WhatsApp API
  • Partner Documentation
    • Introduction
    • Partner Dashboard Overview
    • Partner Program Guidelines
      • Workflow: Step-by-Step
      • Billing for Partners
      • Allocating Days to Customer Channels: Best Practices & Guide
      • Interface for channel management
    • Partner Documentation
      • Channel creation
      • Changing channel mode
      • Channel extension
      • Channel deletion
      • Getting the list of channels
      • Notices of end of days on balance
Powered by GitBook
On this page
  • 1. Webhooks for Various Events
  • 2. Message Source
  • 3. Enhanced Settings
  • 4. Profile and Blocklist Management
  • 5. Increased Base64 Limit
  • 6. Improved Proxies
  • 7. Fixes and Optimizations

Was this helpful?

  1. Updates

Update Oct. 16

Hooks on multiple events (calls/chats/messages/statuses), profile management, blocking users

Last updated 1 year ago

Was this helpful?

On October 16, 2023, Whapi.Cloud introduced a series of innovations that not only enhance user interaction with the platform but also offer additional tools for more flexible management and monitoring.

The update is already available on your channel. Go to your personal account on dashboard!

The opportunities and advantages of this update include:

1. Webhooks for Various Events

Now you can easily track many activities in your WhatsApp with webhooks. These webhooks cover a multitude of events, ranging from:

  • Messages: Track new and offline messages, edits, and deletions.

  • Statuses: Monitor the status of individual messages.

  • Chats: Get notifications on chat receptions, updates, and deletions.

  • Presences: Keep an eye on number activities or user online statuses.

  • Calls: Be informed about incoming calls, missed calls, accepted calls, and rejected calls.

  • Users: Notifications about user login and logout activities.

  • Channel: Updates on channel status changes and QR code renewals.

The ultimate detailed article about webhooks is waiting for your perusal :)

This feature allows for real-time responses to various actions and events.

As of October 15, a new update is changing some events. We continue to support the old settings, however you will need to change this going forward: "message", "ack", "chat", "status" - is deprecated, use "messages", "statuses", "chats", "channel" instead.

In this regard, we have also updated the interface where you can manage webhooks.

We would also like to remind you that you can manage hooks via API as well:


2. Message Source

With the new source parameter, you can now accurately determine where a message originates โ€“ be it from API, Web WhatsApp, or a mobile app. This provides an additional level of transparency.

This way you can separate messages into those that were hand-written by your agents, or sent by a bot through the API.


3. Enhanced Settings

Stickers have been incorporated into the auto_download settings, offering you more options for automatic content download. With this setting, the hook will have a "link" field that will store the url to the file.

You can use this to immediately display files in your chat interface without downloading the files themselves.


4. Profile and Blocklist Management

New management methods allow you to control and customize user profiles (name, description, picture) and manage their block lists.


5. Increased Base64 Limit

You can send larger files thanks to the increased base64 limit, now up to 200 MB.

6. Improved Proxies

With the addition and extension of channel proxies, you get more secure and stable access to the API.

7. Fixes and Optimizations

Each update also brings stability enhancements and bug fixes. This update is no exception.

  • Fixed the "lastMessage" parameter when receiving chats;

  • Fixed avatars retrieval in new groups;

  • Correct "target" implemented in the webhook for message reactions;

Updated and improved the recommendation article on how not to get blocked by WhatsApp.


Remember, if you have any questions or issues along the way, our support team is always available to help. We value every user and strive to ensure that your experience with our API is as smooth and efficient as possible.

You can write to the web chat widget on our main website, or in your personal account. Or write to us by e-mail:

Update channel settingsWhapi Cloud - Whatsapp API for developers
Logo
Update user infoWhapi Cloud - Whatsapp API for developers
Change profile name, avatar and description via API
Add contact to blacklistWhapi Cloud - Whatsapp API for developers
You can add any contact to the block or remove it from there via the API
care@whapi.cloud
Logo
Logo
Easy management of webhooks in your personal account
Developer Hub will allow channel hooks to be managed via API
With this setting, the hook will have a "link" field that will store the url to the file.