# Zapier

{% hint style="danger" %}
**Integration is no longer available.**\
However, in order for our customers not to lose the opportunity to automate their messenger, we have released a convenient and cheaper analog - this integration with [Make.com](https://www.make.com/en/hq/app-invitation/be2f8b5ba4979970f8a13d85eb6aaaec)\
We have fully duplicated all the functionality and will be happy to help you migrate to it.

That said, you can still connect Zapier using custom webhooks as an alternative.
{% endhint %}

Our integration with Zapier allows you to connect your WhatsApp with thousands of third-party apps. You can trigger actions by reacting to messages in WhatsApp, or you can send messages yourself to any number or WhatsApp group.&#x20;

{% hint style="success" %}
The integration also supports sharing - for example, you can transfer the content of a message received in your WhatsApp to any other service, such as Gmail or your CRM.
{% endhint %}

You have access to a large list of actions and triggers:

#### Available triggers

1. **New message**;
2. **WhatsApp Call Received**: Triggers when a new WhatsApp call is received;
3. **Participant Joined a WhatsApp Group**: Triggers when someone joins a WhatsApp Group;
4. **Participant Was Removed From a WhatsApp Group**: Triggers when someone is removed from a WhatsApp Group;
5. **New WhatsApp Conversation**: Triggers when a new WhatsApp conversation is started on your connected number;
6. **WhatsApp Group Message Received**: Triggers when a new WhatsApp Group Message is received;
7. **Participant Left a WhatsApp Group**: Triggers when someone leaves a WhatsApp Group.

#### Available actions

1. **Check if a Phone Number Has WhatsApp**: Check if a Given Number Has a WhatsApp Account;
2. **Send a WhatsApp Media Message**: Send a multimedia message like an image, video, document, or audio to a WhatsApp-enabled phone number;
3. **Send a WhatsApp Group Text Message**: Send a text message to a WhatsApp Group;
4. **Send a WhatsApp Group Media Message**: Send a multimedia message like an image, video, document, or audio to a WhatsApp Group;
5. **Get WhatsApp Groups**: Gets all WhatsApp groups your connected number is a participant of; &#x20;
6. **Get WhatsApp Group Participants**: Gets all participants of a WhatsApp Group you are part of;
7. **Send a WhatsApp Text Message**: Send text message to specific WhatsApp phone number;
8. **Send text to Channel**;
9. **Send media to Channel.**

{% hint style="info" %}
You can use our Zapier integration by having a free Zapier account. However, each trigger of the integration is counted as a task, and if you exhaust all the tasks available in the free version, the integration will stop working. Keep an eye on the counters.
{% endhint %}

### Create new connection

Connecting an account is simple. All you need is your channel token. For convenience, you can also add a channel ID. Below we will show you where you can find these data.

<figure><img src="/files/jzmgfTEggwaEEPG0L9pF" alt=""><figcaption><p>Simple connection</p></figcaption></figure>

<figure><img src="/files/Tjh7dGlGa9rHm0bvoHy2" alt=""><figcaption><p>Grab your API Key</p></figcaption></figure>

Integration parameters You can read about how the system works at zapier.com. We won't go into it in depth, we will only note that Zaps consists of triggers and actions.

#### Triggers

Triggers are activities that happen in a certain app that Zapier is monitoring:

<figure><img src="/files/7JnF960w7fJjA2krFHAS" alt=""><figcaption><p>WhatsApp Triggers in Zapier</p></figcaption></figure>

Once a trigger happens, Zapier can trigger an action in another app.

#### Actions

Actions are activities in a certain app, which are triggered by Zapier when a Zap is triggered.

<figure><img src="/files/QZbnfjZPNYLYwMCuaflM" alt=""><figcaption><p>WhatsApp Actions in Zapier</p></figcaption></figure>


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