Billing

Paying for the WhatsApp API and Managing your Subscriptions

Subscription Management Dashboard

Billing and Subscription

Whapi Cloud supports two payment methods:

• Card payments (credit or debit card)

• Cryptocurrency (currently available for one-time purchases only)

When you pay for a single channel, a recurring subscription is created that automatically renews each billing period. Payments for multiple channels or payments via cryptocurrency are processed as one-time transactions without automatic renewal.

Annual billing is cheaper than paying monthly. Pay for 12 months upfront to receive a significant discount and avoid monthly charges.

After payment is completed, an electronic invoice will be sent to the email address linked to your account. If you selected a one-time payment, please monitor the channel's expiration date and renew it manually before it expires. Otherwise, at the end of the paid period, your channels will be automatically suspended until the next payment.

Subscription Management

The Billing section in the Whapi Cloud panel is the center for managing all your payments.

In this section, you can see all your channels, the expiration date of the paid period, and the actions available for each of them. Next to each channel, you will see the Subscription management button, through which you can manage your subscription:

• view payment details,

• change the card,

• check for debts,

• cancel the subscription.

Canceling a Subscription and Changing your card

You can cancel your subscription at any time. Your channel will remain active until the end of the current billing period.

To do this, go to Subscription Management → Unsubscribe.

If you need to update your payment card, use the Change Linked Card option. The new details will take effect for your next scheduled payment.

Payment History

For your convenience, your complete payment history is available in the Billing → History section.