"Setting up your channel" screen stuck

After clicking Add Channel, the dashboard briefly shows a "Setting up your channel" screen — it usually disappears in about 30 seconds, after which you move on to connecting your number (QR code or phone number code).

If the screen stays longer than that:

1. Refresh the page (F5).

2. Check your channel's status in the dashboard — make sure there's no error shown.

3. If the issue persists, contact support — via the chat on the website/dashboard or by emailing [e-mail] — and include your Channel ID.