Regional Proxies

Partners can assign a proxy server located in a specific region to their clients' channels, instead of the standard WhatsApp proxy (hosted on our servers in Europe). Matching the proxy server's region to the account's actual location reduces the likelihood of session drops and reduces WhatsApp's mistrust of the connection—this is especially important for newly registered numbers.

It's free.

How it works:

1. Get the list of available regional proxies via the Partner API — Get proxies (regional). Each entry includes an id, country, region, and usage (current load, %).

2. Assign a proxy to the channel via Set channel proxy (regional), passing the channel ID and the chosen proxy ID.

Part of the response to a proxy list request

{
"proxies": [
{
"id": 3,
"country": "SouthAfrica-1",
"region": "Africa",
"usage": 1.8
},
{
"id": 4,
"country": "India",
"region": "Asia",
"usage": 1
}

We recommend setting the proxy before the WhatsApp account is linked to the channel, so the session starts in the correct region from the beginning.