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Channel status "Banned"
The Whapi channel status BANNED means WhatsApp itself has blocked the connected number β this is a block on WhatsApp's side, not a restriction from the Whapi API. The exact reason is usually unknown, as WhatsApp doesn't disclose it.
What to do:
Log out from the channel and change the proxy IP address β this reduces the risk of the new or restored number getting banned again from reusing the same already-compromised IP.
If you're not a partner β please send Please send the channel ID to the support chat or to care@whapi.cloud so we can change the proxy.
Partners can do this themselves in the partner admin panel.
You can try requesting an unblock β instructions here: Unlocking Your WhatsApp Number. The outcome isn't guaranteed, as the decision is made by WhatsApp.
